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Home > FAQ

FAQ
 

Why Buy From DirectlyChina?

Because those who do save between 20-30% on every order.

Who Can Buy?
Retailers with a valid retailer tax id.

2 Stores, 1 Website?
With granite prices steadily on the rise we had to think out of the box to keep DirectlyChina.Com's prices as low as you've come to expect. This meant dividing our product line into 2 stores (
Shanghai, the place to buy Super Gray, and Tianjin., the place to buy Chestnut Red, China Flash, Cloud Gray, Confetti Black, Jet Black, NIght Black, Paradise Green, and SD Pink).

$2000 Minimum Order Per Store?
The reason we can bring you such GREAT prices is partly due to our $2000 minimum order per store requirement. Our required minimum order per store means that you will need to purchase at least $2000 at Shanghai to complete your order at that store, and at least $2000 at Tianjin to complete your order at that store. You will be unable to make an order of $2000 with products mixed and matched between Shanghai and Tianjin as these are separate stores.
NOTE: We are unable to give definite dates on the delivery times of Statue Monuments, as they go through an additional approval process that takes days and/or weeks longer than with our other granite products.

Faster Delivery?
One of the side benefits of our new 2 store system is faster delivery. Although we will continue to quote your delivery time as 90-120, from the time of your order, it is likely that your delivery time will be as quick as 60-90 days. As soon as we receive your order we send it Directly to you.

Save Up To 30%?
The reason you save up to 30% is because we ship your order on the "slow boat from China". This means slower delivery times than if you were to order out of a warehouse in the U.S., but it also means that we can afford to give you unparalleled pricing!

I Need A Product Listed On Your Site, What Do I Do?

In the past we have been able to list products per request from you, and we will be able to continue to do so with the New DirectlyChina.Com too. Some restrictions do apply however, so make sure and contact Andrew by phone: 1-866-385-7866
or by email: admin@supernovaintl.com



CART IS EMPTY

2 Stores, 1 Website
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$2000 Min. Order
Per Store
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Faster Delivery
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Save Up To 30%?
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Get Started?
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Refer To Our FAQ
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1-866-385-7866


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